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F&B Manager/Director of Outlets
Location:
Iselin, NJ
Description:
Seeking a strong Food & Beverage experienced manager to handle the management and profitability of Breakfast, Restaurant, Lounge, and Banquet operations using cost control, quality standards, and personnel management to ensure excellent guest satisfaction and hotel profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:* Hire, train, supervise, and correct food and beverage team members.* Strong ability to lead, develop and coach all team members to ensure a high level of customer service as well as maximum profitability.* Recognize outstanding performance and coach when appropriate.* Manage team members' schedules considering payroll expenses and work-life balance.* Manage inventory including but not limited to alcohol, food and supplies (China, glassware, utensils, etc.) ensuring outlets are fully stocked, within budget, and compliant to brand and regulatory standards.* Maintain accurate departmental records.* Expertly perform all food and beverage duties including but not limited to placing guest orders, running food, serving alcoholic beverages, bussing tables, replenishing stations, etc.* Create, implement, and market new concepts and promotions to drive sales.* Assist in menu planning and preparation.* Ensure compliance with all local liquor laws, and health and sanitation regulations.* Oversee private events in function spaces and suites.* Act as Manager on Duty ensuring all responsibilities are complete.* Respond to guest inquiries and resolve complaints elevating guest experiences.* Ensure Guest Satisfaction scores/reviews remain above system average as determined by the brand.* Ensure all required standards are met or exceeded for Quality Assurance. REQUIREMENTS* Three years previous food & beverage supervisory or management experience.Strong ability to manage staff by fostering positive team relations, utilizing conflict resolution methods, and exercising constructive corrective actions.* Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.* Easily multitask and work in a fast-paced environment* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.* Proficiently schedule staff according to business demands and team member strength.* Ability to communicate effectively both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.* Strong ability to empathize with guests making them feel cared for and important.* Excellent problem resolution ability resulting in financial gain and/or guest satisfaction.* Must have or willing to obtain safe food handling certificate and TiPs. QUALIFICATION STANDARDS:Education: High School graduate or equivalent required. Bachelors Degree in hospitality management orExperience: Three years previous food & beverage supervisory or management experience. POS software experience required, MICROS a plus.Certifications: ServSafe required, TIPS required, CPR & AED a plus.
Company:
Apa Hotel Woodbridge
Posted:
May 17 on PostJobFree
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More About this Listing: F&B Manager/Director of Outlets
F&B Manager/Director of Outlets is a Executive Director Job at Apa Hotel Woodbridge located in Iselin NJ. Find other listings like F&B Manager/Director of Outlets by searching Oodle for Executive Director Jobs.
F&B Manager/Director of Outlets is a Executive Director Job at Apa Hotel Woodbridge located in Iselin NJ. Find other listings like F&B Manager/Director of Outlets by searching Oodle for Executive Director Jobs.