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Claims Representative II - Commercial Liability
Location:
Stevens Point, WI
Description:
A Customer Service Professional position requiring creativity, empathy, interpersonal skills and a strong desire to assist customers.Provides prompt claim investigation, evaluation and settlement or denial of claims with minor to severe exposures. Provides empathy and understanding and explains policy coverages and claims processes to customers. Authorizes payments in accordance with assigned authority limit. Documents claim files with all pertinent information and disposition. Responsible for handling claims having moderately complex negligence, compensability, damage and coverage issues, such as bodily injury. May include handling low complexity litigation in some claims niches. This role will report to our Stevens Point, WI office. What You'll Do: Our Claim Representatives provide superior customer service by conducting prompt claim investigations, which includes evaluating coverage, determining liability, and settlement of damages. In addition, you'll:Promptly investigate new commercial claimsReview coverage forms and contracts to interpret applicable coverage then communicate the analysis to our customersEvaluate the facts and develop and execute plans to resolve claimsDocument all decisions, correspondences, reports, and discussionsNegotiate the settlement of claims with claimants and their legal counselPay claims within assigned authority limitsInterpret coverage and communicate the analysis to our customersPresent an overview of specific claims to customers and company associates What it Takes: Bachelor's degree or related experience1+ year of related work experience requiredKnowledge of insurance policies and coverage, claim payment procedures, insurance regulations, and familiarity with medical and legal terminology is preferredAnalytical skills to review, exercise judgment and evaluate claims to make sound decisionsAbility to review and interpret complex and detailed documentsEffective oral and written communication skillsAbility to maintain confidential informationEffective computer and math skills beneficial What You'll Receive: At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. Meal Subsidy available for associates who report to an office.401(K) plan with a dollar for dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement programGenerous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.Well-being and Employee Assistance programsSentry Foundation gift matching program to encourage charitable giving. About Sentry: We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.Get ready to own your future at Sentry. Opportunities await!Joe LarsenTalent Acquisition SpecialistXXXX@sentry.com Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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More About this Listing: Claims Representative II - Commercial Liability
Claims Representative II - Commercial Liability is a Insurance Jobs Claims Handler Job at Sentry Insurance located in Stevens Point WI. Find other listings like Claims Representative II - Commercial Liability by searching Oodle for Insurance Jobs Claims Handler Jobs.
Claims Representative II - Commercial Liability is a Insurance Jobs Claims Handler Job at Sentry Insurance located in Stevens Point WI. Find other listings like Claims Representative II - Commercial Liability by searching Oodle for Insurance Jobs Claims Handler Jobs.