This listing was posted on Professional Diversity Network.
Lab Data Specialist
Location:
Knoxville, CSL Plasma
Description:
Responsibilities:-Monitors calls/call logs for appropriate handling. Promotes and ensures superior customer service. Initiates and investigates customer inquiries and complaints in a timely manner. Reviews departmental logs and other records for accuracy and completeness.-Logs and may initiate Center Feedback Reports (CFR). Communicates CFR data to collection centers via phone, email and hardcopy.-Consolidates, prepares and enters information into the National Donor Deferral Registry (NDDR). -May assist with NDDR inquiries from the centers-Completes and monitors department Incident Reports.-Performs clerical duties including: archiving, storage, retrieval, filing, mailing, copying results for laboratory files, answering phones, faxing documents and preparing data for statistical reports.-Performs verbal, written and computerized test data entry of results accurately and in a consistent, timely manner. Separates and sorts test results for data entry into the electronic donor management system. Enters, verifies and tracks these entries.-Generates and distributes daily reports to ensure units are not lost due to incomplete testing. -Reviews and verifies Sample Hold sheets and follows established protocols for review and subsequent holding and release of samples.-Collects, collates, verifies and distributes confirmatory reports from the reference laboratory.Follows all safety regulations, Environmental Health & Safety (EHS) policies and rules. Maintains a clean, safe work environment.-Other job-related duties as assigned: preparing samples for confirmatory testing and preparing Pool Samples for required testing.Qualifications:* High School diploma or equivalent required.* Two (2) years of customer service experience, preferably in a laboratory setting. Prior laboratory experience preferred. Basic computer skills required. Must be able to enter data into laboratory's computer systemDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma! PDN-9c05bf58-5ab8-44ba-9a83-6c1da2ddd156
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Lab Data Specialist
Lab Data Specialist is a Other Jobs Lab Data Specialist Job at CSL Plasma located in United States. Find other listings like Lab Data Specialist by searching Oodle for Other Jobs Lab Data Specialist Jobs.
Lab Data Specialist is a Other Jobs Lab Data Specialist Job at CSL Plasma located in United States. Find other listings like Lab Data Specialist by searching Oodle for Other Jobs Lab Data Specialist Jobs.