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Developer, ServiceNow HR Service Delivery (HRSD) | Developer in Technology Job in Atlanta GA | 7251

This listing was posted on Tip Top Job.

Developer, ServiceNow HR Service Delivery (HRSD)

Location:
Atlanta, GA
Description:

SUMMARY: Reporting to the Sr. Director, Information Technology, this position is a key IT and HR team technical member responsible for leading activities related to the overall system design and development for ServiceNow HR Service Delivery (HRSD). In addition, they guide the team in ongoing system maintenance. Partnering closely with the internal technical teams, HR process owners, vendors, and end users, the HRSD expert will research and drive innovative initiatives to enhance the ServiceNow products and tools to facilitate platform maturing. JOB RESPONSIBILITIES: Perform requirements gathering, functional and technical design, development, testing, deployment, and operational support activities in support of the HR Service Delivery module in ServiceNow. The work will be a mix of project work, enhancement work, and ongoing application support. :Support Employee Central, the Knowledge Base (KB), Case Management, custom forms, and custom workflows :Design and develop reports and dashboards in ServiceNow using reporting tools and performance analytics. :Manage application:related objects like chat, virtual agents, notifications, and surveys :Develop and support integrations to and from ServiceNow HRSD :Manage security roles, assignment groups, and skill assignments :Define and perform testing required to keep environments up to date on latest ServiceNow releases :Participate in GPI change management process :Participate in GPI IT General Controls and audit related activities :Provide strong technical expertise and collaborate with other IT and business specialists to rapidly develop and deliver solutions that meet changing business needs. :Research and stay abreast of new features in ServiceNow HRSD, technology trends and IT best practices, with a focus on continuous learning and application to the business. :Support the ServiceNow development, staging and production environments REQUIED BACKGROUND / EXPERIENCE: :5 years development experience :2 years experience in a technical role supporting ServiceNow :Diversified experience in analysis, design, development, testing, implementation as a Developer of ServiceNow and ITIL processes. :Successful history of collaboration with teams that deliver on operational priorities :Strong written and verbal communication skills :Ability to work in a virtual, global team environment PREFERRED EXPERIENCE: :Experience developing the ServiceNow HR Service Delivery module EDUCATION / KNOWLEDGE: :Bachelors degree in computer science, mathematics, business, finance, or another relevant technical field. :Compensatory closely related work experience required in lieu of degree. Required Skills :5 years development experience :2 years experience in a technical role supporting ServiceNow :Diversified experience in analysis, design, development, testing, implementation as a Developer of ServiceNow and ITIL processes. :Successful history of collaboration with teams that deliver on operational priorities :Strong written and verbal communication skills :Ability to work in a virtual, global team environment Required Experience At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your childs cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight Were one of the largest manufacturers of paperboard and paper:based packaging for some of the worlds most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference. With almost 18,000 employees working in more
Posted:
May 1 on Tip Top Job
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