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Bilingual Technical Support Analyst
Location:
Montreal
Description:
Job Description The Bilingual Technical Support Analyst / POS Support Analyst position is based in Montreal and will be responsible for providing remote and on-site software application support of all technology systems utilized by Aramark operations and Aramark’s Clients. Reporting to the Director of IT will also take day-to-day direction from the on-site Aramark leadership team at Clients. An ideal profile is someone with technical expertise in Point of Sales (POS) with industries such as but limited to as retail sales and distribution which includes clothing, sporting goods, apparel, food and hospitality, airline and passenger trains. The Analyst will be working on a new and exciting project implementation of a new POS platform from coast to coast across Canada to support out client. PLEASE NOTE: Interested Candidates must be fully bilingual (French and English) and able to commute to Montreal when necessary Job Responsibilities Responsibilities: • Fully responsible for proactive support and maintenance around all Point of Sale (POS), Payment Processing and Warehouse Inventory Management systems. • Provides technical support of software applications, interfaces, and any customizations. • Monitors support issues, ensures resolution plans and reports progress to management. Provides excellent customer service during all support requests. • Proactively maintains and monitors system status & reacts to issues as they arise. • Work with users to define and evaluate business needs, challenges and inefficiencies that may be resolved through automated solutions. • Analyze, review, document, and alter systems, programs and applications to increase operating efficiency or to adapt to new requirements. • Responsible for communicating any defects to vendors and application owners and for coordinating testing and implementation of fixes. • Develops and executes software application tests, regression testing and quality assurance strategies and plans... Visit ListedBuy for more information.
Company:
Aramark
Posted:
April 23 on ListedBuy
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More About this Listing: Bilingual Technical Support Analyst
Bilingual Technical Support Analyst is a Technology Technical Support Job at Aramark located in United States. Find other listings like Bilingual Technical Support Analyst by searching Oodle for Technology Technical Support Jobs.
Bilingual Technical Support Analyst is a Technology Technical Support Job at Aramark located in United States. Find other listings like Bilingual Technical Support Analyst by searching Oodle for Technology Technical Support Jobs.