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ICT Service Desk Analyst - Worcestershire
Location:
Coatham Mundeville
Description:
ICT Service Desk Analyst – Worcestershire Salary: £15.89ph Full-Time 37 hours Job Purpose: Main Activities & Responsibilities: • To record, categorise, monitor and resolve incidents and service requests to ensure that operational problems are resolved as quickly as possible, reducing their impact on Council service delivery. • To provide help and guidance to users, including routine training in the normal usage of systems, products and services, to ensure systems are used effectively and efficiently and to maximise the Council’s return on its technology investments. • To monitor the adoption of the Council’s information security, data protection and usage policies, reporting any breaches to ICT Services’ management, to ensure the confidentiality, integrity and availability of the Council’s information assets. • To manage the configuration of mobile phones including smartphones and to resolve any associated user issues. • To ensure that all Configuration Management Database CMDB information is captured and that the Service Desk System is updated appropriately to enable the ICT Service to make appropriate plans and to implement change management effectively. • To ensure that the Software Asset Management system is updated appropriately with new and deleted hardware CIs to enable the ICT Services to be compliant with the licences of software. • To perform any other duties relevant to the role as required We offer:24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Max Catherall 0208xyzxyz. Visit ListedBuy for more information.
Company:
4healthcare
Posted:
April 23 on ListedBuy
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More About this Listing: ICT Service Desk Analyst - Worcestershire
ICT Service Desk Analyst - Worcestershire is a Human Resource Analyst Job at 4healthcare located in United States. Find other listings like ICT Service Desk Analyst - Worcestershire by searching Oodle for Human Resource Analyst Jobs.
ICT Service Desk Analyst - Worcestershire is a Human Resource Analyst Job at 4healthcare located in United States. Find other listings like ICT Service Desk Analyst - Worcestershire by searching Oodle for Human Resource Analyst Jobs.