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MASH Officer - Northampton | Mash Officer - Northampton in Human Resource Job at 4healthcare | 7241

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MASH Officer - Northampton

Location:
Coatham Mundeville
Description:

M. A. S. H Officer – Northampton Salary: £ 15.16 Per Hour Umbrella Full Time: Monday to Friday – 08:30am to 17:00pm Hybrid Role Purpose: Post holder will receive and handle all initial Children’s Safeguarding and Childrens Social Care contacts and queries entering the Multi-Agency Safeguarding Hub MASH via telephone and written communication. They will prioritise the most vulnerable and at risk children and recommend appropriate advice and action, escalating to Decision Making for triage as necessary. To ensure that all contacts are sign posted to or handed over to appropriate staff and services for required action to safeguard and protect children. Responsibilities: To deal effectively with enquiries across all channels from members of the public, customers, service users, internal departments and professionals from other agencies e. g. schools, health, and police. Obtaining comprehensive details from referrers to gather the most relevant information about concerns for a child/children at the first point of contact. To provide advice, guidance and prompt, high quality responses to all child enquiries, and signpost callers to the most appropriate services when support is required, in a consistent and highly professional manner to ensure individuals and agencies that contact the MASH are satisfied with the service provided. To ensure appropriate contacts are swiftly and accurately progressed to relevant decision makers for triage and named partner representatives for requests for information within the set MASH rag rating timescales. To provide feedback on progress and outcomes on cases/enquiries to partner agencies, professional decision to be made by the decision maker within set timescales as set out in working together guidance and ensuring contacts not accepted by children’s social care are sent to appropriate support services. To accurately gather, record and maintain highly sensitive and confidential data on designated databases,. Visit ListedBuy for more information.
Company:
4healthcare
Posted:
April 23 on ListedBuy
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