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Customer Service Specialist (Corporate Services), Bilingual
Location:
Calgary
Description:
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, age, national origin, disability, or veteran status. Being number one means WM invests in our Sales teams' success by providing access to state-of-the-art systems and processes, industry-leading services and the best leadership in the business. Our exceptional sales professionals help deliver satisfaction to our clients throughout North America. If you are passionate about helping others and seeking challenging and interesting employment, apply today! I. Job Summary The Corporate Services Specialist serves as the primary point of contact responsible for resolving complex, multi-faceted client service issues for designated National Accounts clients. The Corporate Services Specialist also serves as the client advocate and is accountable for managing communication with the client in accordance with each client's requirements and preferences. Utilizing Strategic Business Solutions processes and procedures, the Corporate Services Specialist is responsible for end-to-end resolution of client requests. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Handles service requests (including but not limited to empty and returns, extra pickups, service escalations, container deliveries and relocations), emails, inquiries and transactions from various segments within the book of business. Communicates concise and accurate information. Maintains relationships with customers that are in line with the PM and SAM expectations. Enhance the customer service function to exceed our customers' expectations by providing focused support for the customer. Documents each request, ensuring service, pricing and other required information. Visit ListedBuy for more information.
Company:
Waste Management
Posted:
April 11 on ListedBuy
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More About this Listing: Customer Service Specialist (Corporate Services), Bilingual
Customer Service Specialist (Corporate Services), Bilingual is a Customer Service Customer Service Representative Job at Waste Management located in United States. Find other listings like Customer Service Specialist (Corporate Services), Bilingual by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Specialist (Corporate Services), Bilingual is a Customer Service Customer Service Representative Job at Waste Management located in United States. Find other listings like Customer Service Specialist (Corporate Services), Bilingual by searching Oodle for Customer Service Customer Service Representative Jobs.