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Night Guest Communication Executive (Reservations)
Location:
London
Description:
Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the city’s most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. Its 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino; its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi; the idyllic Peninsula Spa, and a luxury retail arcade. The Peninsula London is pleased to announce that we are seeking a Night Guest Communication Executive that will report to the Guest Communications Manager and Supervisors. This role is a fundamental position at the heart of the hotel as the centre of all communications. Responsible for all the functions within the centre such as room and F&B reservations, switchboard management, connection, Room Service orders overnight, and Spa reservations overflow. The first point of telecommunications is to welcome and provide information alongside memorable experiences. An exceptional opportunity to join our high-profile flagship hotel in London Market-leading remuneration, service charge, and attractive benefits Join our award-winning group, working alongside a highly experienced team Key Accountabilities Taking all telephone calls, both internal and external, and ensuring any requests are handled with efficiency and friendly service over night. Ensuring maintenance of email inbox and respond to guests as per The Peninsula Services. Intricate knowledge of the hotel, residences, and all services including events and culinary offerings. Manage guest feedback and ensure elevated services recovery to exceed guest expectations, in keeping with the Peninsula Service Principles... Visit ListedBuy for more information.
Company:
The Peninsula London
Posted:
March 27 on ListedBuy
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More About this Listing: Night Guest Communication Executive (Reservations)
Night Guest Communication Executive (Reservations) is a Executive Executive Job at The Peninsula London located in United States. Find other listings like Night Guest Communication Executive (Reservations) by searching Oodle for Executive Executive Jobs.
Night Guest Communication Executive (Reservations) is a Executive Executive Job at The Peninsula London located in United States. Find other listings like Night Guest Communication Executive (Reservations) by searching Oodle for Executive Executive Jobs.