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Service Manager
Location:
Valparaiso, IN
Description:
SERVICE MANAGER WHY WORK FOR SUMMERS? All full-time employees are offered an outstanding compensation package with paid holidays, vacations, health and dental insurance, short- and long-term disability, 401K with company match, AND we are EMPLOYEE OWNED (Employee Stock Ownership Plan)! Job Responsibilities: • Manages and develops the service staff, which includes assisting in hiring, terminating, and disciplining of employees, scheduling employees, evaluating performance, and directing work assignments to ensure effective productions • Coordinated activities of the maintenance, service, and indoor air quality departments to effect operational efficiency; uses system generated and locally produced reports to monitor field performance and identify areas for improvement • Resolves customer issues and complaints to ensure customer satisfaction • Collaborates with the general manager on creating and managing budget • Generated reports and measures of departmental operations as well as records on all inventory, tools, and vehicles • Reviews reports with management • Instructs crews on proper use of materials and quality workmanship • Reviews payroll records to ensure that technicians are paid properly • Communicated with dispatchers to ensure appropriate technicians for types of service • Evaluates staff to determine training requirements • Ensures that company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered and replenished as needed • Additional related duties as assigned/needed by branch/general manager Qualifications/Requirements: • Must be able to lift and maneuver equipment up to 75 lbs. • Must be able to crawl, climb, kneel, squat, bend and reach overhead • Must be able to climb and work on ladders • Must be able to use hand and power tools • High school diploma or GED are required • 3+ years management experience • A working knowledge of plumbing and HVAC are required • Valid driver's license is required • Strong supervisory experience, communication and computer skills are required • Ability to work after regular business hours as needed
Company:
Summers Plumbing Heating & Cooling
Posted:
January 25 on ApplicantList
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More About this Listing: Service Manager
Service Manager is a Jobs Service Manager Job at Summers Plumbing Heating & Cooling located in Valparaiso IN. Find other listings like Service Manager by searching Oodle for Jobs Service Manager Jobs.
Service Manager is a Jobs Service Manager Job at Summers Plumbing Heating & Cooling located in Valparaiso IN. Find other listings like Service Manager by searching Oodle for Jobs Service Manager Jobs.