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WFS Billing Quality Assurance (QA) Manager
Location:
Spokane, WA
Description:
NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you. Closes: 5/7/23 - Spokane, WA - Full-time/Hourly Wage: $25-27 p/h DOE Employment Benefits: https://discovergoodwill.org/benefits/ Summary: The Billing QA Manager will foster transparency, a strong team culture, empowers creativity & experimentation, & intellectually challenges for better & faster solutions. Be involved in all facets of grant, billing, & quality assurance supports to WFS programs including, but not limited to: creation of the larger framework, auditing materials & process, process documentation, establishing metrics & dashboards, & building a WFS Quality Assurance Program that is in accordance with CARF accreditation standards & grant requirements. The WFS Billing QA Manager will be designated with identifying opportunities to improve the revenue cycle & assist in the resolution of issues. The individual will be responsible for building & maintaining collaborative & productive relationships within the organization & driving billing performance. Must pass background & driver record check. Education &/or Experience : Bachelor's degree from four-year college or university; or two years related experience &/or training; or equivalent combination of education & experience. Essential Duties & Responsibilities include the following: Strategy & Planning Draft quality assurance policies & procedures that ensure compliance with applicable CARF standards for WFS employment & rapid-rehousing programs, program regulations, funding contracts, & agreements. Devise sampling procedures for recording & reporting program performance. Monitor & analyze trends in quality assurance to make recommendations for the future & to identify areas for possible efficiencies. Operational Management Maintain a high level of knowledge of the WFS programs including laws & regulations that may govern such programs. Review content of participant records to validate the quality & delivery of appropriate service(s) & complete corrective action reports to help ensure that the goals & objectives of WFS are being achieved. Compile timely status reports listing corrective actions & deadlines for completion by WFS programs. Facilitate proactive solutions by compiling & analyzing data. Identify training needs & organize training interventions to meet quality assurance standards. Train & provide guidance to supervisors regarding quality assurance policies & procedures. Work to eliminate missed revenue opportunities & discover opportunities for revenue growth & improvement. Conduct random QA self-audits. Communicating feedback on findings to Program Leadership Team. Proven ability to perform strategic planning & priority setting for a billing department. Proven track record for improving process efficiencies & solving problems. Strong leadership skills. Communication & management style that fosters team relationships & effectively communicates information using diplomacy & good judgment. A high degree of attention to detail, procedures, processes, & policies with an understanding of accounting. Ability to assess & improve existing systems & processes. Maintain a positive attitude & the ability to be flexible in light of changing job situations, work demands, & priorities. Possess a high level of ethical & professional standards in accordance with agency policy. Possess advanced knowledge of methodologies of quality assurance & standards. Excellent analytical & problem-solving skills. Follow all policies, procedures, & directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property. Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned. Job Posted by ApplicantPro
Company:
Goodwill Industries Of The Inland Northwest
Industry:
Community & Social Services
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: WFS Billing Quality Assurance (QA) Manager
WFS Billing Quality Assurance (QA) Manager is a Quality Assurance QA Job at Goodwill Industries of the Inland Northwest located in Spokane WA. Find other listings like WFS Billing Quality Assurance (QA) Manager by searching Oodle for Quality Assurance QA Jobs.
WFS Billing Quality Assurance (QA) Manager is a Quality Assurance QA Job at Goodwill Industries of the Inland Northwest located in Spokane WA. Find other listings like WFS Billing Quality Assurance (QA) Manager by searching Oodle for Quality Assurance QA Jobs.