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Assistant Service Manager
Location:
Coatham Mundeville
Description:
Assistant Service Manager will help manage the dealerships Aftersales team to deliver profitability and customer satisfaction. - Help manage the Service team ensuring all agreed customer.Assistant Service Manager will help manage the dealerships Aftersales team to deliver profitability and customer satisfaction. - Help manage the Service team ensuring all agreed customer service targets are met to maintain the brand experience. - Ensure that the Service team work effectively with Sales and Administration and where necessary across other dealerships to ensure excellent customer service. - Assist in managing the day-to-day operations of the Service Department in terms of resource requirements consumables and specialist tools/workshop utilization/ activities of valeting team & drivers/subcontractors/ nonfranchise part suppliers to ensure the key targets of the franchise are achieved. - Review and improve Aftersales processes and systems to deliver increased levels of customer satisfaction whilst maximizing profitability and quality of workmanship. - Assist in managing all HR issues training/performance management/ER issues/Recruitment/to ensure the team are operating at an optimum level for the business. - Manage warranty claims processing, ensuring manufacturer's requirements are followed. - Assist in managing local promotions and aftersales marketing activities to achieve maximum coverage and results with new and lapsed customers. Have you got what it takes - Up to 27 days holidays based on length of service, plus 8 bank holidays - pro rata. - Pension scheme - Life assurance cover - Employee reward & recognition schemes - Annual childrens Christmas party & staff party - Staff discounts - Subsidized prestige car scheme for employees - £1,000 staff referral award - Staff parking. Visit ListedBuy for more information.
Company:
Holt Recruitment
Posted:
December 2 2023 on ListedBuy
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More About this Listing: Assistant Service Manager
Assistant Service Manager is a Human Resource Service Manager Job at Holt Recruitment located in United States. Find other listings like Assistant Service Manager by searching Oodle for Human Resource Service Manager Jobs.
Assistant Service Manager is a Human Resource Service Manager Job at Holt Recruitment located in United States. Find other listings like Assistant Service Manager by searching Oodle for Human Resource Service Manager Jobs.