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Customer Success Executive
Location:
Coatham Mundeville
Description:
We are really proud of our leading engagement and retention rates, it is what has enabled our double-digit growth every year for the last 6 years and it is core to our business strategy. As we scale for further growth across the group, we want to strengthen our already amazing client success team Customer Success Executive Hours: Full time: 8.30 – 5.00 Mon-Fri Salary £24k & Bonus Who are Client Success We are a fun, enthusiastic growing team who love doing what we do – we love helping our clients with many smiles along the way. We stand by the ‘No mood hoovers here’ culture of our business, we know that engaged people working within a ‘no blame’ culture will create fantastic experiences for our colleagues and clients. We are flexible, supportive and most importantly human. Our team make it a great place to work, we employ fun and professional people doing a great job together. We are really proud of our leading engagement and retention rates, it is what has enabled our double-digit growth every year for the last 6 years and it is core to our business strategy. As we scale for further growth across the group, we want to strengthen our already amazing client success team Are these your strengths• Understand client journey and client retention. This involves understanding the client's experience from the first interaction to ongoing engagement. It includes identifying touchpoints where client satisfaction and retention can be improved. • Know how to have great conversations and be able to identify areas where you can support our clients. Effective communication skills are crucial. Being able to engage in meaningful conversations with clients helps in understanding their needs and concerns. • Build positive relationships through effective communication with colleagues and clients. Building strong relationships is key in any business. Effective communication with both colleagues and clients fosters trust and collaboration. This involves clear. Visit ListedBuy for more information.
Company:
2M Employment Solutions
Posted:
November 16 2023 on ListedBuy
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More About this Listing: Customer Success Executive
Customer Success Executive is a Executive Executive Job at 2M Employment Solutions located in United States. Find other listings like Customer Success Executive by searching Oodle for Executive Executive Jobs.
Customer Success Executive is a Executive Executive Job at 2M Employment Solutions located in United States. Find other listings like Customer Success Executive by searching Oodle for Executive Executive Jobs.